📦 Shipping Policy
Last updated: [Insert Date]
Welcome to StackLiftSupply.com. We’re committed to delivering your heavy-duty equipment safely, quickly, and with full transparency. Please review our shipping policy before placing your order.
🚚 Shipping Coverage
We currently ship to all 48 contiguous United States.
We do not ship to Alaska, Hawaii, U.S. Territories, or internationally at this time.
📦 Freight Shipping Details
Due to the size and weight of our products, most orders ship via LTL freight carriers. Here’s what you can expect:
Curbside Delivery is standard for freight orders.
Liftgate Service is available upon request for an additional fee (if applicable).
Commercial Addresses with loading docks or forklifts are preferred and may reduce delivery time and cost.
Residential deliveries may require additional handling fees.
⏱️ Estimated Delivery Time
Processing Time: 1–3 business days
Transit Time: 5–10 business days depending on your location and carrier availability
Delivery times may vary during holidays or due to carrier delays beyond our control.
📞 Delivery Appointments
Freight carriers will typically contact you to schedule a delivery appointment. It is your responsibility to be available to receive and inspect the shipment at the scheduled time.
📦 Shipment Inspection & Damage Claims
Please inspect all shipments upon delivery:
If your order arrives damaged or with missing items, note it on the delivery receipt before signing.
Take clear photos and contact us within 48 hours at [support@stackliftsupply.com] with your order number and details.
Claims submitted after 48 hours may not be eligible for reimbursement.
❗ Missed or Refused Deliveries
If a delivery is missed or refused without prior notice, re-delivery and restocking fees may apply.
🔁 Order Tracking
Once your order ships, you’ll receive an email with tracking information and carrier contact details.
🧾 Shipping Costs
Shipping costs vary by product and location. Some items may qualify for free shipping, which will be clearly stated on the product page.
For freight quotes or special delivery requests, please contact us before placing your order.
❓ Questions?
We’re here to help.
📩 Email: support@stackliftsupply.com
📞 Phone:
Business Hours: Mon–Fri, 9AM–5PM CST